Guides

How to use Picklemix — its features and concepts, explained.

Archiving an event

A completed event is never deleted. Thirty days after it completes, an Admin can archive it, and it moves to Archived with everything kept.

Booking a court

Pick a facility, a day inside its booking window and an hour. The fee comes from your wallet, and comes back if you cancel.

Claiming Placeholder Players: Merging Guest Scores & Match History

Played as a guest? How to claim your temporary profile via /join/{token} and link all past matches, ratings, and stats to your permanent account.

Court Fun - Picklemix Roles

The four Court Fun roles, what each one can do, and who can assign which role.

Courtside Scoring & Offline Sync: Scanning, Queuing, and Reconnect

How scoring works at courts with spotty reception: 3-up QR scanning, the local outbox queue, background sync on reconnect, and score conflict resolution.

Deleting your account

Delete Account removes your personal information and keeps the games you played. It cannot be undone.

Entry fee refunds

A wallet payment comes back in full as wallet credit, a card payment comes back to the card minus Stripe's fee, and both stop once the event is settled.

Event chat

Every event has a chat for the people on it. Report a message, or mute a person so you stop seeing them, without either touching what was said.

Event roles: Admin, scorekeeper, participant

What an Admin, a scorekeeper and a participant can each do on an event, and how an Admin hands out the other two.

Event Settlement & Revenue Splits: Platform Fees, Charity & Payouts

How registration revenue settles: Stripe card processing, the platform fee split, optional charity deductions, and organizer payouts.

Friends and friend groups

Find players near you, send a request, and put friends in groups that fill an event or get invited in one go.

Getting help

Where answers live: Ohana, the guides, and a person by email.

How ArpadZsum works

How the ArpadZsum rating moves after a game — win probability from the rating gap, and why beating a stronger side earns more than losing to one costs.

How Ratings Ramp: Calibration, Volatility, and Margins

How Picklemix calculates ratings—the 2.0 to 7.0 scale, the 20-game volatility ramp, score margins, and partner weighting.

Invitations and the waitlist

What an invitation offers, what the waitlist does when a seat opens, and what leaving gives up.

Joining a Court Fun facility

Join with the facility's code or its invitation. Monthly dues, if it charges them, come from your wallet on the first of the month.

Ladder League Platform Fees: Wallet vs Card & Round Unlocks

How the flat platform fee works for ladder leagues: $5 card vs $4.55 wallet fee, the Round 1 grace period, and unlocking subsequent rounds.

Managing No-Shows, Mid-Event Withdrawals & Substitutes

Handling player no-shows, mid-event drops, and late substitutes without corrupting schedule invariants or wiping recorded scores.

Participant Visibility & Roster Privacy Tiers

Controlling who sees rosters, invite lists, and headcounts across public, private, and invite-only events.

Paying an entry fee

The Pay card on the event: by card, from your wallet, or in person to the organizer. Tax is added by the event's state.

Placeholders

Details for Placeholders — event players without a Picklemix account

Printable Scorecards & 3-Up QR Codes: Setup, Print & Mobile Scan

Generating, printing, and scanning 3-up QR scorecards for offline courtside play and instant mobile score entry.

Pulse

Your feed of invitations, upcoming events, results and chat, with Ohana a tap away. It can be your home page.

Results, and sharing them

When the last score goes in, everyone on the event is told and the results page is live. A public event also gets a link anyone can open.

Round Robin - notification details

Details for Round Robin - notifications

Running Your First Round Robin

A courtside checklist for new organizers—from setting up courts and printing schedules to scanning scores and sharing the results card.

Scanning scorecards

Score a game by pointing the app at the QR code on its printed scorecard.

Scoring with Ohana

Enter scores by telling the assistant — a few at a time, or walked through the whole event.

Signing in

A one-time code to your email, a password, or Google on the website. Google or Apple in the app. One account for all of them.

SMS & WhatsApp Score Submission: Conversational Scorekeeping

Submitting scores via two-way text messages: phone number matching, conversational bots, and automatic verification.

Sponsoring on Picklemix

Sponsor a single event, or an organizer's whole calendar. What each one is, what it costs, and what you can see afterward.

Tiebreaker Hierarchy & Standings Calculations

How Picklemix calculates standings and breaks ties across round robins, ladder leagues, and team matches.

Web, App and PWA

One account works across the website, the installed PWA, and the mobile app—what each client does, how offline support differs, and which to use at the desk versus courtside.

Your player profile

Gender, skill level, DUPR and zip code, and what each one changes: your starting rating, which formats can seat you, who you find nearby.

Your wallet

Add funds by card, pay entry fees, dues and court bookings from the balance, and see every line. Refunds come back here.