Getting help
Where answers live: Ohana, the guides, and a person by email.
Start with Ohana — the sparkle button at the bottom-right of every page. It reads your actual events, rosters and scores, so it answers about your Thursday night rather than a hypothetical one, and it can fix many things itself: enter scores, fill a roster, draw a schedule.
For how-things-work questions, Ohana answers from these guides and links the page, so you can always read the full version yourself.
When you want a person
Tell Ohana — "I want a human to look at this." It drafts your request in your own words, shows you exactly what will be sent, and sends it only when you approve. A person reads every request and replies by email.
You can also email us directly at support@picklemix.app.
The Support page in the menu gathers all of this in one place: the guides, the format explainers, the FAQ, and contact.
Curious exactly how the assistant handles support? Read its playbook.